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1. How do I report a pothole?

To report a pothole please call the utility office at 260-748-7056 and a crew will be dispatched out to fix the issue. 

2. How does the city take care of snow removal?

During a snow event the Utility Department will dispatch crews to plow additions when there is 3 inches of snow or more. When this is the case main roads will be plowed first, when clear crews will move into additions and side streets and alleys. Crews will try to rotate what additions and side streets get done first and last throughout the snow season to accommodate the public. 

3. Where should I put my leaves to be picked up?

Leaves should be raked in a long tight row along the edge of the street for pick-up. Please keep leaves away from mail boxes, utility poles or traffic signs as crews will not be able to pick leaves up around these obstacles. If needed they may be put out in the street just off your curb line. 

4. When is leaf season?

Leaf season runs from late October to the end of December. The season is broken down by 2 sections in the city with multiple pick-ups throughout the season.