What if I have additional bulk items either the first full week or cannot wait until the first full week?

When you have more than one item, residents will need to purchase a $15 sticker (at New Haven City Hall) for each additional bulk item to be collected. This includes furniture and appliances. Please note a mattress and box spring counts as two separate items. The sticker for additional items needs to be pinned or taped to each bulk item. Residents must contact Republic Services to schedule any bulk item pick-ups at 800-876-9001.

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1. Are residents able to “opt out” of city-wide trash pick-up entirely?
2. Are residents able to “temporarily suspend” their trash service?
3. What are the collection hours for trash pick up?
4. What is the designated day for optional recycling service?
5. Where should I set my tote(s) out for collection?
6. What if I have additional bulk items either the first full week or cannot wait until the first full week?
7. Will the trash fee be included on my water bill?
8. What if I have questions about my bill?