Are residents able to “temporarily suspend” their trash service?

Yes! For those residents who have their water/well and/or sewer service temporarily suspended, and are current with their trash bill, you will have the opportunity to "temporarily suspend" trash service. This would include vacant properties and those residents who travel south for the winter.

Note: The definition of "service suspended" means that water will be shut off at the curb by the New Haven Utility Department.

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1. Are residents able to “opt out” of city-wide trash pick-up entirely?
2. Are residents able to “temporarily suspend” their trash service?
3. What are the collection hours for trash pick up?
4. What is the designated day for optional recycling service?
5. Where should I set my tote(s) out for collection?
6. What if I have additional bulk items either the first full week or cannot wait until the first full week?
7. Will the trash fee be included on my water bill?
8. What if I have questions about my bill?