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1. Are residents able to “opt out” of city-wide trash pick-up entirely?
2. Are residents able to “temporarily suspend” their trash service?
3. What are the collection hours for trash pick up?
4. What is the designated day for optional recycling service?
5. Where should I set my tote(s) out for collection?
6. What if I have additional bulk items either the first full week or cannot wait until the first full week?
7. Will the trash fee be included on my water bill?
8. What if I have questions about my bill?

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1. Can I pay my property taxes at City Hall?
2. What is the phone number for the New Haven Licence Branch?

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1. I live in a subdivision with a Home Owners Association. Can the City enforce Association by-laws?
2. Can I park my semi-tractor or recreational vehicle on the street in front of my house?
3. How do I know if my complaint was acted upon?
4. How do I report a violation?
5. My neighbor leaves his trash can at the curb all week. Is this a violation?
6. The house next door is abandoned and the yard is overgrown. Can anything be done to clean it up?

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1. Can I offer suggestions to the Indiana Department of Transportation for improvements on state roads?
2. Can I report a street light being out?
3. Do I need to be bonded with the City of New Haven?
4. What are the bridges in New Haven's inventory?
5. What are the truck routes for the City of New Haven?
6. What does the Engineering Department do?
7. Who do I contact for a street light that is not working properly?

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1. Are all of the Firefighters also Emergency Medical Technicians (EMTs)?
2. How can I get a copy of a fire report?
3. How can I get one of the blue reflective address signs?
4. How do I schedule a tour of the fire station?
5. I would like to have a recreational fire on my property, is this allowed?
6. What if I smell gas in my home?
7. What is Subscription EMS? How do I become a member?
8. What is the difference between an Emergency Medical Technician (EMT) and a Paramedic?
9. What other responsibilities do Firefighters have other than fighting fires?
10. Where do I discard expired fire extinguishers?
11. Who decides what hospital that I go to?
12. Who do I call if I have questions regarding my Emergency Medical Services (EMS) bill?
13. Who do I contact if my child is playing with fire?
14. Why do I sometimes see a fire engine following the ambulance?

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1. How often should I change the batteries in my smoke detectors?
2. How long do smoke and carbon monoxide detectors last?
3. How many smoke detectors do I need in my home?
4. My smoke detector is chirping, what does that mean?
5. What type of smoke detector should I have in my home?

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1. Can I submit a resume?
2. Do you accept employment application for positions that are not open?
3. Does the City of New Haven offer internships?
4. How can I be sure my online application was received?
5. How do I apply for seasonal employment?
6. How do I apply?
7. How does the application process work?
8. If I miss the deadline can I still apply?
9. What benefits does the City offer to its employees?

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1. What is Infraction Deferral?
2. What can Infraction Deferral do for me?
3. What are the conditions?
4. How can I take advantage of this program?
5. What is the cost?

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1. How does the Mayor get involved with the City?
2. What are the powers and duties of the Mayor?
3. What does the Mayor do?
4. What is the Mayor’s involvement at the State level?
5. What is the Mayor’s responsibility in economic development?

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1. I am a resident and am thinking of improving my property. Do I need a permit?
2. I am having a new home built and need to close on the property but the home is not complete. Will I still be able to get a Certificate of Compliance?
3. What about commercial and industrial projects?
4. What types of inspections will be required during the construction of my project?
5. What types of permits does the New Haven Planning Department issue?
6. Where can I find zoning information for properties within New Haven's planning jurisdiction?
7. Who should I contact regarding building permits and building codes?

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1. How do I apply for a gun permit?
2. Do you have Code Enforcement?
3. Do you have a Canine Program?
4. How can we reduce crime?

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1. Does the city offer free compost to citizens?
2. How do I schedule a sump pump inspection?

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1. How are sanitary sewer mains cleaned?
2. What can I do to prevent sewer back ups?
3. Who should I contact if my sewer is backed up?

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1. Will the city pick up branches and debris after a storm?

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1. How do I report a pothole?
2. How does the city take care of snow removal?
3. Where should I put my leaves to be picked up?
4. When is leaf season?

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1. How do I start new service for water, waste water and/or storm water?
2. How do I stop my water, waste water and/or storm water service?
3. Why is my water off?

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1. How can I turn water off to my home or business?
2. How is the water checked for quality and how can I view the results?
3. How long will my water service be out during a water main break?
4. What happens if there is a water main break?
5. What if I have a water leak in my home?
6. What is a backflow preventer and do I need one?
7. Who should I contact to report a possible water main break?
8. Why do I have low water pressure?
9. Why does my water smell funny, or is cloudy?