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1. Are residents able to “opt out” of city-wide trash pick-up entirely?
2. Are residents able to “temporarily suspend” their trash service?
3. What are the collection hours for trash pick up?
4. What is the designated day for optional recycling service?
5. Where should I set my tote(s) out for collection?
6. What if I have additional bulk items either the first full week or cannot wait until the first full week?
7. Will the trash fee be included on my water bill?
8. What if I have questions about my bill?

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1. Can I pay my property taxes at City Hall?
2. What is the phone number for the New Haven Licence Branch?

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1. I live in a subdivision with a Home Owners Association. Can the City enforce Association by-laws?
2. Can I park my semi-tractor or recreational vehicle on the street in front of my house?
3. How do I know if my complaint was acted upon?
4. How do I report a violation?
5. My neighbor leaves his trash can at the curb all week. Is this a violation?
6. The house next door is abandoned and the yard is overgrown. Can anything be done to clean it up?

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1. What specific criteria do grocery stores usually consider when deciding on their location?
2. What external factors impact a grocery store's decision to establish a new location?
3. How does the presence of competitors affect the selection of grocery store's location?
4. Why are demographics considered during the decision-making process?

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1. Can I offer suggestions to the Indiana Department of Transportation for improvements on state roads?
2. Can I report a street light being out?
3. Do I need to be bonded with the City of New Haven?
4. What are the bridges in New Haven's inventory?
5. What are the truck routes for the City of New Haven?
6. What does the Engineering Department do?
7. Who do I contact for a street light that is not working properly?

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1. Are all of the Firefighters also Emergency Medical Technicians (EMTs)?
2. How can I get a copy of a fire report?
3. How can I get one of the blue reflective address signs?
4. How do I schedule a tour of the fire station?
5. I would like to have a recreational fire on my property, is this allowed?
6. What if I smell gas in my home?
7. What is Subscription EMS? How do I become a member?
8. What is the difference between an Emergency Medical Technician (EMT) and a Paramedic?
9. What other responsibilities do Firefighters have other than fighting fires?
10. Where do I discard expired fire extinguishers?
11. Who decides what hospital I go to in the event of an emergency?
12. Who do I call if I have questions regarding my Emergency Medical Services (EMS) bill?
13. Who do I contact if my child is playing with fire?
14. Why do I sometimes see a fire engine following the ambulance?
15. Can I have a grill on the deck or patio of my apartment or condo?
16. Does the Fire Department do blood pressure checks?
17. Does the Fire Department check car seats?
18. How do I schedule a fire truck to visit my party?
19. Can I host a birthday party at the fire station!
20. Where can I get my fire extinguishers serviced?
21. How do I dispose of unwanted medication or needles?
22. Can a member of the Fire Department or other City staff answer questions about my ambulance bill?
23. How can I post emergency information (Life File) in my home for paramedics to find?

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1. How often should I change the batteries in my smoke detectors?
2. How long do smoke and carbon monoxide detectors last?
3. How many smoke detectors do I need in my home?
4. My smoke detector is chirping, what does that mean?
5. What type of smoke detector should I have in my home?

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1. What is a "Life File?"
2. What information should be supplied in a "Life File?"
3. Where do I place my "Life File" once it's completed?
4. Why is a "Life File" a good idea?
5. Who should have a "Life File"?

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1. Can I apply directly with the human resource department?
2. Do you accept employment application for positions that are not open?
3. Does the City of New Haven offer internships?
4. How can I be sure my online application was received?
5. How do I apply for seasonal employment?
6. How does the application process work?
7. How do I apply?
8. If I miss the application deadline, can I still apply?
9. What benefits does the City offer to its employees?
10. How long do you keep my application on file?
11. I'm interested in a position, but I don't see a current posting that matches my interest. What do I do?
12. How and when will I be notified if I was selected for this position?
13. Is the information on my application secure?
14. Do I need to submit an application for each job I'm interested in?
15. How and when do I get paid?
16. What paperwork is needed to get on the payroll system?
17. What jobs are available?

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1. What is Infraction Deferral?
2. What can Infraction Deferral do for me?
3. What are the conditions?
4. How can I take advantage of this program?
5. What is the cost?

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1. Do I have to pay admission to enter the pool even though I am not going to swim?
2. Do you allow flotation devices?
3. What age do you need to be to visit the pool without a parent or guardian?
4. How warm is the water?
5. Are swim diapers required on toddlers?
6. Does the pool have lifeguards on duty?
7. How deep is the water in the pool?
8. Do you have locker rooms and lockers?
9. What is the dress code for the pool?
10. I lost an item by the pool. Where can I find it?
11. I forgot some important swim day items at home. Do you sell extra supplies at the concession stand?
12. Can I bring food or a cooler inside the pool area?
13. Can I bring my own sun/lawn chair?
14. How do I make a birthday party reservation?
15. How do I find out about closure due to inclement weather?
16. Are you hiring at Jury Pool?
17. Will you donate passes for my fundraiser?
18. Do you offer swimming lessons?
19. What are the hours of operation for Jury Pool?
20. What amenities are offered at Jury Pool?
21. When does Jury Pool open for the season?

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1. How does the Mayor get involved with the City?
2. What are the powers and duties of the Mayor?
3. What does the Mayor do?
4. What is the Mayor’s involvement at the State level?
5. What is the Mayor’s responsibility in economic development?

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1. What is located at the Community Center?
2. Where is the Community Center?
3. What are the Community Center Hours?
4. How do I rent a room at the Community Center?
5. How much does a room rental cost?
6. How many people can each room accommodate?
7. Do you have senior programs and classes?

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1. What kind of classes do you offer?
2. Do you have locker rooms and showers?
3. What age do you need to be to work out in the Fitness Center?
4. Do you have tanning beds?
5. What is the dress code?
6. How do I sign up for a membership, and do I have to sign a contract?
7. How do I cancel my membership?
8. Can I bring a guest?
9. What payment options are available?

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1. What time do the parks open and close?
2. Is alcohol allowed in the parks?
3. Is smoking or vaping allowed in the parks?
4. What are the park rules and/or regulations?
5. Do you have a lost and found?
6. How do I reserve a pavilion in a park?
7. Do I have to reserve a pavilion to use it?
8. When I reserve a park pavilion, do I have exclusive use of the park as well?
9. Can I reserve a park pavilion if I do not live in New Haven?
10. Does park staff take care of setting up a park or pavilion when it is reserved?
11. Where can I play pickleball?
12. Do you offer pickleball lessons?
13. Do you have pickleball leagues?

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1. I am a resident and am thinking of improving my property. Do I need a permit?
2. I am having a new home built and need to close on the property but the home is not complete. Will I still be able to get a Certificate of Compliance?
3. What about commercial and industrial projects?
4. What types of inspections will be required during the construction of my project?
5. What types of permits does the New Haven Planning Department issue?
6. Where can I find zoning information for properties within New Haven's planning jurisdiction?
7. Who should I contact regarding building permits and building codes?
8. How do I request a zoning verification letter?
9. Are there site plans available for the new homes being built in my subdivision?
10. What do I do if I have concerns about the setback of the new home in relation to my property?
11. How do I comment on a current project proposal?

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1. How do I apply for a gun permit?
2. Do you have Code Enforcement?
3. Do you have a Canine Program?
4. How can we reduce crime?

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1. Does the city offer free compost to citizens?
2. How do I schedule a sump pump inspection?

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1. How are sanitary sewer mains cleaned?
2. What can I do to prevent sewer back ups?
3. Who should I contact if my sewer is backed up?

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1. Will the city pick up branches and debris after a storm?

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1. How do I report a pothole?
2. How does the city take care of snow removal?
3. Where should I put my leaves to be picked up?
4. When is leaf season?

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1. How do I start new service for water, waste water and/or storm water?
2. How do I stop my water, waste water and/or storm water service?
3. Why is my water off?

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1. How can I turn water off to my home or business?
2. How is the water checked for quality and how can I view the results?
3. How long will my water service be out during a water main break?
4. What happens if there is a water main break?
5. What if I have a water leak in my home?
6. What is a backflow preventer and do I need one?
7. Who should I contact to report a possible water main break?
8. Why do I have low water pressure?
9. Why does my water smell funny, or is cloudy?