New Resident Go-To's

The City of New Haven welcomes all new residents to the city. We hope you enjoy your new home for many years to come. Below, we have compiled a few quick resources to help you get started with your new home. And remember, if you ever need help, we are here for you!

Utility Resources/Providers

The City of New Haven Utility Office administers water, sanitary, sewer, and storm water to properties within the city limits and the surrounding area. They are dedicated to meeting the needs of the community ad strive to relay accurate information and service.

Residents are able to pay their bill online by setting up an account through the online platform. You can also come to the City Hall building (815 Lincoln Highway East, New Haven, IN 46774) and drop off your payment at the drive up drop box or the drop box directly inside the City Hall vestibule on the right-hand side. Between the hours of 8am - 5pm Monday through Friday, the Utitilities office is open for walk-ins in the downstairs lobby. As a reminder, the office is closed daily from 12pm - 1pm for lunch.

No-Contact Payment Options

  • Pay online on the City website
  • Pay by phone at 1-866-670-3036
  • Check or money order can be mailed or placed in the drop box. 
    • Drop box is located in the City Hall vestibule 
    • Drive-up drop box located in the City Hall parking lot 
    • Mail to P.O. Box 570, New Haven, IN 46774

If you have any questions regarding the New Haven administered services of water, sanitary, sewer, and storm water, feel free to contact the Utility Office. For all other questions involving any utilities provided by any of the above listed companies (Paulding Putnam, Indiana Michigan Power, NIPSCO, Comcast, Frontier), please reach out to your service provider.


Trash Services

New Haven offers city-wide trash collection service along with optional bi-weekly recycling service. Our service provider is Republic Services and can be contacted for any questions you may have regarding your trash service. You can also contact the at 800.876.9001.