Water Department

It is the goal of this department to provide safe sustainable drinking water to our customers while contributing to economic, environmental and social development of the community. 

CCR Reports


Water Department services include:

  • Fire hydrant repairs
  • GPS locating of all City Utilities
  • In-house service calls
  • Meter reading
  • Service line repairs
  • Water main repairs
  • Water turn on and shut off
  • Weekly and monthly water quality testing

Water Invoice Concerns

Experiencing a higher than normal water bill?

Follow our checklist to help find the cause.
New Haven High Water Bill Checklist

Current CCR Information:

2020 CCR for City of New Haven